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- Install time based OTP tokens capable application. One of the following applications is recommended:
- Browser extensions
- Android
- Microsoft Authenticator ( Recommended for Tietoevry users)
- Google Authenticator
- Twilio Authy 2-Factor Authentication
- FreeOTP Authenticator
- iOS
- Microsoft Authenticator ( Recommended for Tietoevry users)
- Google Authenticator
- Twilio Authy by Authy Inc.
- Authenticator by Matt Rubin
- Windows
- Password Managers
- Open the application and scan the QR code displayed
- Key code may be used in case of inability to scan the QR code. Click on Unable to scan? to get the key.
- Enter the one-time code provided by the application and click submit to finish the setup.
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- in case of device change or application/plugin change for OTP tokens
- Solution - go back to login log in screen and reset OTP token from there - see OTP token reset/enable section
- date/time could be out of sync on the device generating one time codes
- Solution - make sure device or application/plugin has time in sync
- Google Authenticator - tap on hamburger menu (⋮) in the top right corner > Settings > Time correction for codes > Sync now.
- Solution - make sure device or application/plugin has time in sync
- if OTP does not work after time sync
- Solution - go back to login log in screen and reset OTP token from there - see OTP token reset/enable section