...
Backup and restore procedures are tested quarterly on all of the TDS environments.
| Public cloud | Enterprise cloud | |
| Period between backups | 24 hours | 48 hours |
| Retention | 10 backups backwards (10 days back) | 7 backups backwards (14 days back) |
| Method | Snapshot |
|
| SaaS services | Backups are always enabled | |
| Self-managed servers | Backups disabled by default Backups can be enabled by end-users via TDS portal. | |
| Restore | Need to be requested via ticket. | |
Restore procedure
In case of need it is necessary to contact TDS support via email or support portalusing channels in described in Contacts.