TietoEvry DevOps Space (TDS) provides unified backup service for all of its environments, although backup and restore procedures may be data centre specific.
Backup and restore procedures are tested quarterly on all of the TDS environments.
Public cloud | Enterprise cloud | |
Period between backups | 24 hours | 48 hours * During May 2021 this is planned to change to 24 hours period after infrastructure upgrades. |
Retention | 10 backups backwards (10 days back) | 7 backups backwards (14 days back) |
Method | Snapshot | Snapshot for servers up to 1TB Restic file based backup for servers over 1TB |
SaaS services | Backups are always enabled by default. | |
Self-managed servers | Backups are disabled by default. Backups can be enabled by end-users via TDS portal. | |
Restore | Need to be requested via ticket. |
In case of need it is necessary to contact TDS support using channels in described in Contacts.
Take into account that the bigger server is, the longer restore procedure takes.
Time estimate also depends on customer restore needs and possibilities:
Timing depends on current infrastructure load, data structure and consistency, for example partial restores with huge amounts of data and zillions of smaller files usually take lot longer time.