Standard versus Consultancy work, please check Service SLA.

New users: Step-by-step

1. A new user has to be firstly invited by admin to TDS before his access to a particular project can be granted.

2. Once a new user receives an invitation email he/she needs to do sign up and create his/her account. 

3. Next step is to login into the TDS portal.

   Without TDS account, the user is not able to login to any TDS service.

   
   

TDS account has to be created by the TDS team. If you need to add a completely new user, contact support and provide the following details:

• username
• email
• project user needs to be added to
  
  

Admin Section

Sign-up & Create new account

Reset (forgotten) password

Two-factor authentication

Go to User management if you are interested in:

• Roles
• Invitation
• Adding/Remove Users
• Sign up
• Login page
• Single sign-on

Go to Project management if you are interested in: 

• Creation/Remove project
• Dashboard
• Cloud Resources
• Saas ( Add/Remove Entity, Entity Management)
• Self-management (TDS Stores - Saas, Application, Servers)
• Orchestration
• Networks
• Project detail
• Billing
• Logs

Add user to project

1. Login to portal

2. Open the project new user should be added to

3. Click "Users" from the navigation menu on a left side

4. Click the red plus button from the bottom right corner

5. Start typing user's last name

How to add (remove) user to Jira or Confluence

Add user to an entity

1. Login to portal
2. Open the project new user should be added to
3. Click "SAAS" from the navigation menu on a left side
4. Now you see an overview of all entities available for the project
5. Open entity user needs access to
6. Click the "Users" tab
7. Click the red plus button from the bottom right corner
8. Start typing user's last name

TDS Platform and Portal Responsibilities matrixes for Tieto and Customer

SaaS (managed services)

Self-managed applications (IaaS/PaaS)