The TietoEvry DevOps Space (TDS) provides unified backup service for all of its environments, although backup and restore procedures may be data center specific.

Backup service details

Backup and restore procedures are tested quarterly on all the TDS environments.


Public cloudEnterprise cloud
Period between backups24 hours

24 hours

Retention10 backups backwards (10 days back)10 backups backwards (10 days back)
MethodSnapshot

Image/Volume Snapshot for servers up to 1.2TB

File based backup for servers over 1.2TB

SaaS servicesBackups are always enabled by default.
Self-managed servers

Backups are disabled by default.

Backups can be enabled by end-users via TDS portal.

RestoreNeed to be requested via ticket.

Restore procedure

In case of need, it is necessary to contact TDS support using channels as described in Contacts.

Take into account that the bigger the server is, the longer restore procedure takes.

Time estimate also depends on customer restore needs and possibilities:

Timing depends on infrastructure provider, current infrastructure load, data structure and consistency, for example partial restores with huge amounts of data and zillions of smaller files usually take lot longer time.


The restore procedures are tested regularly due to the TDS validation clock in each infrastructure.