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💪We understand that change can sometimes be challenging, but we are committed to ensuring that this transition is as smooth as possible for you. Here are the detailed instructions on how to set up MFA on your account, and our support team will be available to assist you every step of the way.
💪Activation of Multi-Factor Authentication (MFA)
Once Multi-Factor Authentication (MFA) is activated in the Portal, both internal and external users will receive an email notification with the subject: 'Multi-factor Authentication (MFA) was turned on for your account'.
💪Guidance for Setting Up MFA in TDS Portal
Upon accessing the TDS Portal, users will be directed to a setup page titled 'Mobile Authenticator Setup'.
💪Instructions:
For Users with Authenticator App Installed: If you've already installed the Authenticator app, in adherence to the Tietoevry
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recommendation for Microsoft Authenticator, adding a new profile is straightforward.
Flexibility for External Users: External users have the flexibility to utilize any Authenticator app they are currently using or install a new one from either the App Store or Google Play Store.
Review Instructions: You can also review detailed instructions in our documentation: Multi-factor authentication
💪Step-by-Step Guide:
- Open your Authenticator app on your mobile device or workstation (desktop).
- Tap 'Add Account' and select 'Work or school account'.
- Scan the Barcode: On the setup page, open the Authenticator app and scan the provided barcode. This action links the app to your account for multifactor authentication (MFA).
- Enter the One-Time Code: After scanning the barcode, the Authenticator app will generate a one-time code. Enter this code into the designated field on the setup page.
- Complete Setup: Once the code is entered, click "Submit" to finalize the setup process. This ensures that MFA is successfully configured for your account.
If you are not able to use the Mobile Authenticator, use the Authenticator Extension to your browsers.
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