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  1. New user has to be firstly invited to TDS before his access to particular project can be granted.
  2. Once new user receive an invitation email he/she needs to do sign up and create his/her account. 
  3. Next step is to login into TDS portal.
Contact support If you need help.

Go to User management if you are interested in:

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How to add (remove) user to Jira or Confluence

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